Bets.io Casino Review

Bets.io is a crypto online casino established in the early 2020s, licensed by Anjouan Gaming, and currently available in several countries worldwide, including New Zealand. As a leader among NZ crypto casinos, I was impressed with its effortless transactions, over 13,000 casino games and two massive welcome packages. Over the past few months, this casino has been my primary focus. I spun the reels, made transactions, and even submitted some bet slips so you don’t have to – and if you want to know how it went, stick around for the rest of this review and see how it compares to other new NZ casinos.

Bets.io’s Welcome Package

Bets.io offered me a casino welcome package during registration, and I didn’t hesitate to activate it. The package includes three bonuses that combine for a 225% deposit match up to 1 BTC, plus 225 free spins. As separate bonuses, the offers include:

• First Deposit Bonus – 100% match and 100 free spins
• Second Deposit Bonus – 75% match and 75 free spins
• Third Deposit Bonus – 50% match and 50 free spins

To trigger each of these offers, I used USDT deposits. The minimum deposit requirement was 20 USDT for each bonus, but I deposited a bit more to get a better match. I also found that bonuses didn’t activate automatically and had to be activated from the promotions tab.

💡 Note that the maximum bonus amount depends on the bonus plus the amount of winnings received from free spins from each bonus.

Did I Need a Bonus Code to Claim the Offer?

Yes, the Bets.io welcome package includes separate promo codes for each offer, and players must enter these before making a deposit. For my first deposit, I used the code BETSFTD, and for my second deposit, I used the code BETS75. As for the third bonus, I used the code BETS50 and a 50 USDT deposit to get my boost.

Are Bets.io’s Welcome Bonus Terms and Conditions Fair?

The T&Cs for the bonus were fair. The deposit requirements were low enough to fit players on limited budgets, while the max bet was set at only 2 USDT. All three bonuses carried rollover requirements of 40x on the bonus cash, winnings and free spins; each bonus must be activated within a 1-day expiry frame and has a 7-day expiry frame.

Spins were distributed in batches of 20 per day and were valid for selected games, with the first 100 spins being tied to Olympus TRUEWAYS, while the second and third batches were tied to Joker’s Millions.

Does Bets.io Offer a No Deposit Bonus?

No, even though I spent a couple of months testing this casino, I didn’t find a no deposit bonus. However, the casino regularly sent me exclusive offers through email, along with promo codes. If one of them is tied to a no deposit bonus, I’ll let you know promptly.

Other Bets.io Bonus Offers

Besides the welcome package for casino gamers, there was also one for sports bettors, along with a few more bonus offers with cashback and reload rewards for casino players. Here’s more on these offers:

Bets.io’s Loyalty & VIP Programmes

I found both a loyalty programme and a VIP club during my testing of Bets.io. The loyalty programme enrolled me as soon as I registered, and there were 5 tiers with big rewards to explore. The perks include:

The VIP club, on the other hand, is available after you make a one-time deposit of USDT 500 or make at least USDT 1,000 in deposits over time. I passed this threshold but was not immediately accepted into this club, so I had to message support and ask them to upgrade my status.

💡 Players with VIP status at another casino can request to have it transferred to Bets.io and be granted immediate access.

• Slots: Around 11,000 pokies were available, including both modern and classic slots. Some of my favourites included Big Bass Splash 1000, Luck of Panda Bonus Combo and Le Zeus.
• Table Games: All classic tables were available as RNG games, allowing me to play against a computer rather than a real person. Only 80 tables were in this section, and the ones I played most were Blackjack Single Deck and Triple Strike Poker.
• Live Casino: For lovers of live action, the live casino includes 1,000 titles with real-time streaming and professional dealers. The selection of tables is great, and my favourites here were Crazy Time and Mega Wheel.
• Instant Wins: Over 150 instant win titles were my go-to whenever I had only a few minutes to spin the reels. Chicken Road 2 has been my obsession lately, but Aviator and Spaceman also deserve a closer look.

Software Providers

The main menu showed a list of all game providers at this casino, totalling over 110. All popular providers were present, including Pragmatic Play, Evolution, Hacksaw Gaming, BGaming, and Playson. On the list of providers, you can see exactly how many games each provider has contributed and access the most interesting titles.

Can I Place a Sports Bet at Bets.io?

Bets.io is a dual-platform platform that combines a sportsbook and an online casino. My casino account allowed me to place sports bets without any issues, and I could set my preferred odds format with a single click.

There were around 30 traditional sports available, including football, basketball, rugby, cricket, and some esports. Each betting event offers a variety of betting markets, including moneylines, handicaps, totals, and props. The most popular events were available for live bets besides the classic per-match betting format.

Experience Gaming from Mobile with Bets.io

Although I usually use online casinos on my desktop and keep my phone for personal use, I tested Bets.io on my phone to ensure it was fully optimised. I liked that the website layout stayed simple, the graphics were stunning, and the games loaded quickly. The only issue I had was with the sportsbook, which seemed crowded for mobile bets.

While there’s no native app for this casino yet, I downloaded the web app so I wouldn’t need to re-log in to my account whenever I wanted to test some new game. The download was easy and quick, and the PWA didn’t take up any space on my device, which was a bonus.

Payments at Bets.io Explained

My Experience with Deposits

As a player from New Zealand, my only deposit options at this casino included a dozen cryptocurrencies with lenient transaction limits. No fiat methods were part of the offer, but I didn’t mind because each of the crypto options I tested processed deposits instantly.

Withdrawing Winnings from Bets.io

There are 10 reliable payment methods available for withdrawals, although this number varies depending on the country you access the casino from. For Kiwis, options include popular cryptocurrencies that complete transactions in a few hours. Here are their transaction limits:

My Insider Information on Bets.io Withdrawals

Withdrawals from this casino were quick and easy. I generally used Tether for transactions, but I also tried a few transactions on Tron and Litecoin. The exact timing of each withdrawal varied due to network congestion, but I never waited more than a couple of hours for the funds to arrive in my account. Minimal fees were charged, but usually by my wallet provider rather than the casino itself.

💡 Check the T&Cs for all the information related to minimum and maximum withdrawal amounts.

Customer Support Channels at Bets.io

Even though Bets.io promotes its 24/7 live chat on its website, I had some challenges accessing it. It was often unavailable due to a website glitch, and when this happened, I reached out to fellow players on the Telegram channel. With over 12,000 subscribers, someone replied within minutes each time I posted a question. Email support was also a valid option, but responses took over 24 hours, and I didn’t always have the time to wait that long.

• Email: [email protected]
• Toll-Free Number / Helpline: No
• Live Chat: Yes, 24/7
• Others: Contact form, Telegram, Discord, X, Instagram

Trustworthiness of Bets.io

This casino is trustworthy and provides transparent information on all essential features. All of its practices and limitations are neatly explained in the T&Cs and privacy policy, which are more than detailed. You can find Tessera Limits SRL listed as the owner in the footer, which is a Costa Rica-based company that manages several other online casinos.

Security Protocols at Bets.io

Bets.io currently operates under an Anjouan Gaming licence with registration number ALSI-202410047-FI2. While Anjouan Gaming is not known for strict security requirements, the casino does offer advanced encryption protocols, two-factor authentication, verification checks (KYC), and fair-play games. You can set responsible gaming limits by contacting support or requesting self-exclusion.

Why I Rated Bets.io 4.8/5?

The Bets.io website is one of the most comprehensive casinos I’ve tested recently, with an impressive game lobby and integrated sports betting section. Even though I thoroughly enjoyed my time at the casino, I rated it 4.8/5 because I’d like to see it add a few fiat payment options for Kiwis. Not everyone can use crypto, so not offering an alternative can make this casino lose a potential group of players who prefer fiat transactions.

Bets.io Casino’s Reputation – What Do The Reviews Say?

Although my 4.8 out of 5 casino score is well-deserved, I wanted to see what other users had to say about it. When looking into trusted review platforms, the scores I found included:

• Trustpilot: 2.9/5
• AskGamblers: 8.5/10
• Casino Guru: 3.6/10

The platform with the most player comments was Trustpilot, with 663 reviews. I liked that each comment had received a response from the support team, providing further instructions to help players resolve their issues. This kind of dedication earns casinos bonus points.

Did I Have Any Problems While Playing?

When playing on the desktop website, I had trouble opening live chat support. Even though all other features worked well, I kept clicking on the live support button in the main menu to no avail. Only after I cleared my cache and relogged into my account did the feature become available. I did notice it kept crashing, so the casino should definitely aim to improve it.

Do I Recommend Playing at Bets.io?

I do recommend Bets.io if you’re looking for one of the best crypto casinos in New Zealand. As a casino gamer, I had so much fun in this game lobby with over 17,000 casino games. However, the sportsbook is a great addition that lets you quickly switch between both options without having to access additional platforms or create multiple accounts. While I’d like to see a native app added to the offer, the casino is great as is, so you won’t go wrong if you give it a shot.